Boston Web Group, Inc.
Your access to and use of this site, and all services provided by Boston Web Group, Inc. (“Company,” “BWG,” “we,” or “us”), is subject to the following terms and conditions and all applicable laws. By accessing and using this site or engaging our services, you accept these Terms and Conditions without limitation or qualification.
SERVICES
Boston Web Group, Inc. provides digital marketing, web development, consulting, hosting, support, and related services (the “Services”) as outlined in individual agreements, proposals, statements of work (“SOW”), or work orders.
Services are limited to those expressly defined in writing. Any additional services not covered in a signed SOW or proposal require a separate written agreement. Engagement with BWG through this website, digital work orders, or project creation constitutes acceptance of this Agreement.
NO GUARANTEE OF RESULTS
Company does not guarantee any specific results, including but not limited to search rankings, website traffic, engagement, conversions, revenue, or return on investment (ROI). Client acknowledges that digital marketing outcomes are inherently uncertain and dependent on factors outside of Company’s control, including but not limited to third-party platform changes, algorithm updates, market conditions, and competitor activity.
STANDARD OF CARE
Company agrees to perform Services in a commercially reasonable manner consistent with generally accepted industry standards. Except as expressly stated in writing, no other warranties, express or implied, are provided. This site and its contents are provided “as is” and Company makes no representation or warranty of any kind with respect to this site or any site accessible through this site. Company expressly disclaims all express and implied warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
CLIENT RESPONSIBILITIES
Client agrees to provide accurate, complete, and lawful content, materials, and assets; respond to requests, approvals, and communications in a timely manner; maintain legal ownership or licensed rights to all submitted content; and provide necessary access credentials, logins, and resources required to perform Services.
Client is solely responsible for the legality, accuracy, and regulatory compliance of all advertising, claims, and content, and for compliance with applicable laws including FTC guidelines, copyright law, and data privacy regulations including GDPR and CCPA where applicable. Delays caused by Client may impact timelines, deliverables, and outcomes. Client’s failure to furnish needed resources does not constitute grounds for a refund or credit.
THIRD-PARTY SERVICES AND PLATFORMS
Company is not responsible for the performance, availability, policies, pricing, or actions of third-party services, including but not limited to Google, Meta, Microsoft, other advertising platforms, hosting providers, plugins, APIs, or software tools. Changes, outages, policy updates, account suspensions, or restrictions imposed by third parties may affect deliverables and results, and are outside Company’s control. Company shall have no liability arising from third-party platform decisions.
INTELLECTUAL PROPERTY
All deliverables, materials, and creative works developed by Company for Client under this agreement, including but not limited to websites, graphics, written content, code, marketing assets, and digital collateral (“Work Product”), shall be considered works made for hire as defined by the United States Copyright Act. Upon full payment of all fees, Client shall be deemed the sole and exclusive owner of all rights, title, and interest in the Work Product.
Company retains ownership of all pre-existing materials, proprietary processes, frameworks, methodologies, and code libraries. BWG may retain archival copies solely for internal records or as required by law. The “W” Logo is a registered trademark of Boston Web Group, Inc. and cannot be used without express written permission.
The contents of this site, including text, images, HTML code, buttons, audio, and video, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without prior written consent of Boston Web Group, Inc., except for one copy downloaded solely for personal, non-commercial use provided no modification is made and all proprietary notices are kept intact.
FEES, PAYMENT, AND BILLING
Client agrees to pay Company the fees set forth in the applicable SOW, proposal, or invoice. As a customer, you authorize Company to hold, receive, and disburse funds on your behalf, and to generate a paper draft or electronic funds transfer to process each payment transaction.
All services require 30-day written notice for cancellation. ACH payments may take up to 5 business days to process; work will not begin until payment clears. Payments are non-refundable seven (7) days after receipt, for any reason. Monthly fees are billed on the anniversary date of service setup. Failure to pay may result in suspension of Services without liability to Company.
All bank information is encrypted and submitted directly to the merchant processor. The system does not store bank information in the client portal. If Company is unable to collect payment, Company may pursue all available remedies, including immediate cancellation of services without notice.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
In no event shall Company be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities; business interruption; reputational harm; or losses arising from hacking, unauthorized access, or data breaches, without regard to the form of action and whether in contract, tort, negligence, strict liability, or otherwise.
INDEMNIFICATION
Client agrees to indemnify, defend, and hold harmless Company and its employees, directors, agents, affiliates, and representatives from and against any and all claims, costs, losses, damages, judgments, tax assessments, penalties, interest, and expenses including reasonable attorneys’ fees arising out of or relating to any actual or alleged breach of Client’s representations, warranties, or obligations under this Agreement; Client-provided content, materials, or advertising claims; violations of applicable law or third-party rights, including intellectual property, privacy, and publicity rights; misuse of Services or unauthorized use of access credentials; and ADA compliance issues related to Client-controlled content or decisions. This indemnification includes claims related to advertising content, regulatory compliance, email spoofing, and intellectual property infringement.
SECURITY AND DATA DISCLAIMER
While Company implements commercially reasonable security measures, it does not guarantee that systems or services will be free from cyber threats, unauthorized access, viruses, or data breaches. Company shall not be liable for damages resulting from security incidents outside its reasonable control, including hosting failures, third-party service vulnerabilities, or client-side security issues.
FORCE MAJEURE
Company shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to internet outages, cyber incidents, third-party service failures, acts of God, natural disasters, government restrictions, or other circumstances beyond Company’s reasonable control.
LIMITATION PERIOD
Any claim arising out of or related to the Services must be brought within one (1) year from the date the cause of action arises, or it shall be permanently barred, to the fullest extent permitted by applicable law.
TERMINATION
Either party may terminate Services with written notice as defined in the applicable SOW. All services require a minimum of 30 days’ written notice for cancellation. Client remains responsible for all fees incurred prior to the effective termination date. Failure to provide adequate notice may result in continued billing for the notice period.
GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement shall be governed by the laws of the Commonwealth of Massachusetts, without reference to its choice of law rules. Any disputes shall be resolved by binding arbitration and/or according to the laws of the State of Massachusetts. You agree that any legal proceedings shall be conducted in Massachusetts. Company reserves the right to choose the jurisdiction for any action brought against Company.
COMMUNICATIONS CONSENT
By engaging Company, you agree to allow Boston Web Group, Inc. to contact you via phone, text, email, SMS, AI-assisted communications, or other methods using contact information you have provided. You may opt out of non-essential communications at any time by contacting us in writing.
UNSOLICITED IDEA SUBMISSIONS
Company does not accept unauthorized idea submissions outside of established business relationships. Any ideas disclosed to Company outside a pre-existing and documented confidential business relationship are not confidential. Company may develop, use, and disclose similar ideas without compensating you. Unless otherwise stated, all information submitted through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit any information you provide and agree that you will not submit any information unless you are legally entitled to do so.
ENTIRE AGREEMENT AND MODIFICATIONS
These Terms and Conditions, together with any applicable SOW, proposal, or work order, constitute the entire agreement between the parties and supersede all prior understandings, representations, or agreements. All terms of any sale are contained in the applicable quote and may only be modified in writing by mutual agreement. Company may change or amend any section of these Terms at any time without notice. Continued use of Services following any changes constitutes acceptance of revised Terms.
ACCEPTANCE OF TERMS
You signify your acceptance of all terms and conditions herein by signing up with Boston Web Group, Inc., using its services, or accessing this website. Upon signing up digitally and engaging with Company by creating work orders and projects, you are accepting the terms of this Agreement.
The “W” Logo is a registered trademark of Boston Web Group, Inc.
SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmations, reminders, service notifications, and customer support messages to customers and clients of Boston Web Group, Inc. who have explicitly opted in to receive SMS notifications through our website at https://bostonwebgroup.com, online forms, contact forms, scheduling forms, or other authorized communication channels. Opt-in is collected through web forms or other approved methods with clear disclosure and a dedicated checkbox or affirmative consent mechanism for SMS consent. Messages may include appointment confirmations, appointment reminders, project or service updates, rescheduling notifications, account-related communications, and customer support communications.
2. Cancellation Instructions: You can cancel SMS communications at any time by texting STOP to the number that sent you the message. Upon receiving your STOP request, Boston Web Group, Inc. will process your unsubscribe request and may send a confirmation message. After opting out, you will no longer receive SMS messages unless you subsequently provide new consent. To rejoin, you may opt in again through an authorized Boston Web Group, Inc. website or form.
3. Support Information: If you experience issues with the messaging program, reply HELP for assistance. You may also contact Boston Web Group, Inc. directly at info@bostonwebgroup.com or 855.355.7483 during normal business hours.
4. Carrier Liability: Wireless carriers are not liable for delayed, undelivered, or misdirected messages.
5. Message & Data Rates: Message and data rates may apply to messages sent to you by Boston Web Group, Inc. and to messages you send to us. Message frequency varies based on your interactions with Boston Web Group, Inc., your service usage, appointments, projects, and other communications. For questions about your wireless plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program is intended to work with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and other participating regional and national carriers. Carrier availability may vary.
7. Age Restriction: You must be at least 18 years old to participate in the Boston Web Group, Inc. SMS program, unless otherwise permitted by applicable law and with appropriate authorization.
8. Privacy Policy: Boston Web Group, Inc. does not sell or share customer SMS opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing or promotional purposes unrelated to providing our direct services. SMS information may be shared with service providers and technology vendors solely as necessary to operate, maintain, and deliver our communications services. For additional information, please review our Privacy Policy at https://bostonwebgroup.com/privacy-policy.
Boston Web Group, Inc. intends to comply with applicable federal and state laws and regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA), applicable FCC requirements, and applicable CTIA messaging guidelines.
General Terms
This website (the “Site”) is owned and operated by Boston Web Group, Inc. (“Boston Web Group,” “COMPANY,” “we,” “us,” or “our”). Boston Web Group, Inc. is a Massachusetts-based digital marketing, website development, hosting, technology, and business services company.
Our services may include website design and development, WordPress development and management, managed WordPress hosting and support, search engine optimization (SEO), paid advertising, digital marketing, branding, content creation, creative services, analytics, automation, website maintenance, technical support, and related digital services.
By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services provided by Boston Web Group, Inc.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
Boston Web Group, Inc. reserves the right to modify these Terms of Service or impose new conditions on the use of the Site from time to time. Updated terms will be posted on this website. By continuing to use the Site after changes are posted, you accept the Terms of Service as modified.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available through the Site are the property of Boston Web Group, Inc. and/or our affiliates, clients, partners, licensors, or other respective owners and are protected by copyright, trademark, and other intellectual property laws.
The Site is provided primarily for your personal or legitimate business use. You may not use the Site or materials available through it in a manner that infringes upon our rights or the rights of any third party or that has not been authorized by Boston Web Group, Inc.
Unless explicitly authorized in writing, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, license, create derivative works from, exploit, or distribute materials from the Site in any manner or medium.
You may download or print one copy of individual pages for personal, non-commercial reference, provided that all copyright, trademark, and proprietary notices remain intact.
Your License to Us
By posting or submitting material to Boston Web Group, Inc., including comments, testimonials, blog entries, social media content, photographs, videos, documents, graphics, or other materials, you represent that you own the material or have obtained all necessary rights and permissions.
To the extent necessary for us to provide our services, you grant Boston Web Group, Inc. a non-exclusive, royalty-free license to use, reproduce, modify, transmit, display, distribute, and create derivative works from such materials.
For client projects, websites, advertising campaigns, branding, creative work, content, and other deliverables, ownership and licensing rights may instead be governed by the applicable proposal, statement of work, service agreement, or other written agreement between Boston Web Group, Inc. and the client.
Disclaimers
Throughout the Site, Boston Web Group, Inc. may provide links and pointers to websites maintained by third parties. Linking to third-party websites does not constitute an endorsement, sponsorship, or guarantee of those websites or the information, products, or services offered through them.
Information, products, and services offered through the Site are provided “as is” and, to the fullest extent permitted by law, without warranties of any kind, either express or implied.
Boston Web Group, Inc. does not guarantee that the Site, its content, third-party services, hosting environments, integrations, communications systems, or other digital services will always be available, uninterrupted, error-free, secure, or free from viruses or other harmful components.
To the fullest extent permitted by applicable law, Boston Web Group, Inc. disclaims implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
You agree, to the extent permitted by applicable law, to indemnify and hold harmless Boston Web Group, Inc., its affiliates, officers, directors, employees, contractors, agents, and service providers from claims, liabilities, damages, costs, and expenses arising from your violation of these Terms, your unlawful use of the Site, or your infringement of the rights of another party.
Online Commerce & Services
Boston Web Group, Inc. may offer digital services, subscriptions, hosting, website development, marketing services, consulting, maintenance, support, advertising management, and other services through the Site.
Specific services, pricing, deliverables, payment terms, cancellation terms, support levels, service-level commitments, ownership rights, and other project requirements may be established through a separate proposal, quotation, statement of work, service agreement, hosting agreement, or other written agreement.
Where third-party products, platforms, software, hosting providers, payment processors, advertising platforms, or other services are used in connection with our services, those services may be subject to the third party’s own terms, policies, pricing, and availability.
Boston Web Group, Inc. is not responsible for the performance, availability, pricing, policies, or actions of third-party platforms or service providers.
Registration & Passwords
Certain features of the Site or services provided by Boston Web Group, Inc. may require you to register for an account or provide login credentials.
You agree to provide accurate, current, and complete information and to maintain the confidentiality of your usernames, passwords, and other account credentials.
You are responsible for activities conducted through your account and should notify Boston Web Group, Inc. promptly if you suspect unauthorized access or use.
If you suspect unauthorized use of your account, contact us at info@bostonwebgroup.com. Boston Web Group, Inc. is not responsible for losses resulting from your failure to maintain the confidentiality of your credentials, except where otherwise required by applicable law or a written agreement.
Changes to Terms of Service
Boston Web Group, Inc. may update these Terms of Service from time to time to reflect changes in our services, business practices, technology, or applicable laws and regulations.
The most current version will be available on our website and will include an updated effective date.
For questions regarding these Terms of Service, please contact:
Boston Web Group, Inc.
Phone: 855.355.7483
Email: info@bostonwebgroup.com
Website: https://bostonwebgroup.com
By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy, to the extent permitted by applicable law.