Assist

More than just answering questions, BWG-GPT’s AI Agents use custom tools to take actions and access externally-hosted data sources in real-time via webhooks. Build AI chatbots that can book meetings, process order returns, collect customer contacts, send email alerts, or intelligently redirect to human support agents when needed.

Automate

Experience the first and most powerful LLM-native framework for building conversational AI solutions. BWG-GPT allows you to create AI Agents that are trained specifically to handle certain tasks. Our AI supervisor monitors the conversation state in real-time and decides which AI Agent is most suited to handle the current user query.

Inform

Easily customize your AI chatbot by training it on your own data, simply by uploading diverse data forms for tailored interactions.

With automated re-training and website resource updating, your AI assistant stays up-to-date and continues to deliver optimal performance.

Chunk Curation

BWG-GPT uses Retrieval Augmented Generation (RAG) technology. Our built-in suite of AI-assisted debugging tools enable you to review, curate, clean, and enrich the training data after initial extraction is completed. Identify knowledge gaps and fine tune unsatisfactory answers so your chatbot continuously improves.

Detailed analytics

BWG-GPT gives you in-depth data on how your customers engage with your chatbot.

Track conversations

Track and monitor all conversations with your clients effortlessly using our conversation tracking feature, allowing you to enhance AI chatbot interactions.

Frustration detection

Unlock unprecedented telemetry on your chatbot’s user experience.

Automatically detect user frustrations, log the context, and immediately offer mitigation options.

Smart Webhooks

Tailor webhook functionalities for a seamlessly intelligent integration experience that adapts to your unique needs.

Match your brand

Give your chatbot a unique look! Choose its profile image, set the theme to light or dark, and customize text bubble styles to match your branding.

Craft the chatbot’s welcome message. Let it greet users, offer assistance, or suggest solutions right from the start.

Simplify support by adding ‘quick response’ options for frequently asked questions.

Customer identity verification

Configure and manage authentication processes to ensure only authorized individuals interact with your chatbot. By fortifying security measures, you not only safeguard sensitive information but also build trust with your users.

Empower your business with a robust verification system that enhances security, protects user data, and instills confidence in every interaction.