How to open a Support Ticket
In this post, we’re going to show you a video that deomnstrates how to login and create a support ticket. Step one: login.
Support
How to view “Full Headers” for email troubleshooting
Full email message headers provide invaluable information when trying to track down a problem. Just a few of the items included in the headers are: The server from which an incoming email originated The actual address from which the message was sent The message’s intended recipient Whether the message was accepted or rejected by the … Read more
New Server Build – Ludicrous Speed
At Boston Web Group, we’re always innovating and working on pushing the envelope of technology. We’re pleased, no, ecstatic to announce our next-generation web hosting platform. Our R&D work with other clients has helped us develop a web hosting platform that is the fastest and most scalable hosting offered by a Boston-based digital agency. Most … Read more
Revolution Slider – Critical Vulnerability Discovered
Today, we learned of a critical vulnerability in the Revolution Slider plugin that is used on many WordPress sites. The vulnerability was patched by ThemePunch in version 4.2, but that still leaves many sites with no protection. The fact that Revolution Slider is a popular plugin which is sometimes bundled with the purchase of a … Read more
Google Helpouts Released
Have you heard of the newest product from Google this week? It is called Google Helpouts and its’ purpose is to allow professionals / experts in specific fields to extend short “Help Sessions” to individuals via Video Chat for a rate the provider decides. All it takes is a Google account and a means of … Read more