How to view “Full Headers” for email troubleshooting

Written by Anthony D on . Posted in Email Support, Hosting, Support

Full email message headers provide invaluable information when trying to track down a problem. Just a few of the items included in the headers are:
  • The server from which an incoming email originated
  • The actual address from which the message was sent
  • The message’s intended recipient
  • Whether the message was accepted or rejected by the recipient’s mail server
  • If the recipient’s mail server rejected the message, the reason for that rejection
  • Any messages returned by the mail server
This guide will show you how to view full headers in several popular email clients and web services. Once the full headers are in view, you can copy and paste them for your own reference or to include them when submitting support requests.

Mozilla Thunderbird

  • Open the message in its own window by double clicking on it in the list of messages.
  • In the menu bar, select View, then Headers, and click All.
  • Alternatively, you may be able to click on View followed by Message Source.

Mac OS X Mail

  • Open the message in its own window by double clicking on it in the list of messages.
  • In the menu bar, click on View, then Message, then All Headers (or Raw Source on older versions of Mail).

Outlook 2016, 2013, and 2010

  • Open the message in its own window by double clicking on it in the list of messages.
  • Click on the File tab.
  • In the File window, click Properties.
  • The Internet headers section contains the full email headers.

Windows Mail/Windows Live Mail

  • In the list of messages, right-click on the message in question and choose Properties.
  • In the Properties window, click on the Details tab.
  • The headers will be displayed in the section labeled Internet headers for this message.

Outlook.com Web Interface

  • Right-click on the message while viewing it in your inbox.
  • On the menu that appears, click on View Source.

Gmail Web Interface

  • Open the message by clicking on it in the list of messages.
  • Click on the More icon (the small downward-facing arrow next to the Reply button at the top right of the message).
  • On the menu that appears, click on Show original.

Yahoo Mail Web Interface

  • Open the message in question by clicking on it in the list of messages.
  • Under the More menu above the message, click on the link marked View Full Header.

Horde Webmail

  • Open the message by clicking on it in the list of messages.
  • Click on the link marked Show All Headers or, on newer versions of Horde, select View Source under Other Options in the preview pane. View Source also is available at the top-right of the full message view.

RoundCube Webmail

  • Open the message by double-clicking on it in the list of messages.
  • Click on the link marked Message Source. Newer versions of RoundCube have a downward-facing arrow that displays Toggle raw message headers when you move your mouse over it. The icon is at the bottom of the message header section, to the far right of the date field.

SquirrelMail Webmail

  • Open the message by clicking on it in the list of messages.
  • Click on the link marked View Full Header in the Options section at the top of the message.
 

BWG Custom WordPress Hosting and the Need for Speed!

Written by Anthony D on . Posted in Hosting, WordPress

WPHosting

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Servers Specifically Designed For Wordpress Performance, Speed & Security

 

If you have high traffic sites built on WordPress that require security, speed and scalability, we can run them 3 to 4 times faster.  

WPHosting: Custom Built Servers

Today’s demands on websites are extremely high, especially with wordpress sites.  Customers expect your website to be available, regardless of how big your pages, or how efficient your server is. For WordPress sites that need specific WordPress hosting, we’ve developed customized server and Stack to specifically handle WordPress.  We are a great choice for starting and developing your wordpress project -most others host on shared servers with LAMP stack. Scale your business by joining hands with the right technology partner On our main servers, we run LiteSpeed on custom-built configurations. This web server is able to handle thousand of requests per minute in an asynchronous manner, making it the best choice for enterprise level websites. For the database we use MariaDB, which goes beyond typical MySQL setups by optimizing its data storage engine to be able to handle complex queries easily and is designed from the ground up to be fast. Running LiteSpeed with MariaDB will give your WordPress website the most optimal speed and reliability for WordPress setups – but that’s not all.  We’ve also added a proprietary blend of caching, SEO considerations, and content delivery networks, to ensure your website is always up and always fast.  Our server security is a sophisticated set of services and tools designed to enhance the security of your data.  We include an advanced firewall, e-mail anti-virus, CDN, and anti-spam systems. We run custom selenium scripts to expose XXS, CSRF, SQL Injection, and other vulnerabilities.  Our maintenance programs are designed to provide you with a proactive service for your WordPress site, where we can update, backup, upgrade, and test for vulnerability- ensuring stability and security.

How fast is LiteSpeed Web Server (LSWS)? Crazy Fast.

Content Delivery Network (CDN)

We use CDN services to replicate your website across 100’s of other servers, ensuring that the user will be able to download your website quickly, using the closest server to their physical location.  Cloudflare is a powerful CDN prevents DOS attacks and keeps your site running if it becomes compromised or hacked.  We also provide an SSL, which not only helps with security but also helps your SEO. This is an extra layer of protection and first line of defense for your website!   

 

Firewall and Brute Force Protection

Advanced Firewall (CSF) and Brute Force Protection (LFD) is installed and configured on your server. All ports which are not needed are blocked off, and we employ both ingress and egress filtering methods to provide the high level of protection against attacks.  We also have a special 3rd part firewall which we can enable for customers, called WPFirewall  

Spam Protection and AntiVirus

We use a custom blend of Realtime Blocklists (RBLS), SpamAssassin, ClamAV Anti-Virus, and SMTP-level hardening.  We can block the 3 major countries where attacks originate from: Russia, Turkey, and China.  We can also block IP ranges and blacklist DDoS attempts permanently.   

Operating System Level Hardening

Starting at the network level, we optimize the Linux TCP/IP stack for maximum performance and then harden the system against common network level attacks. At the Operating System level, we remove all unnecessary packages, disable unused services and processes, and configure system daemons for increased security and performance.
What does this mean? 

Worry Free WPHosting, conducive to best SEO practices, with 99.9% Uptime

Your site is always on.

Ongoing Hosting Maintenance Plan and Schedule

Written by Douglas Perry on . Posted in Hosting

Just want to get a quick word about our approach to scheduled maintenance for our servers and WordPress sites hosted on them.

We schedule our server’s operating system updates on the 18th of the month at midnight. Server operating system upgrades usually take 30 minutes, cause a bit of slowness and 1-2 minutes of downtime for a reboot. Please put on your calendars that the 18th of the month is server maintenance day at Boston Web Group.

On the 30th of the month, we do updates to WordPress’s core application, plugins, and themes. Of course you can opt-out of managed WordPress software updates. Just contact [email protected] or call us at 781-321-5159.