Privacy Policy

Boston Web Group, Inc.
Effective Date: January 1, 2023

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Boston Web Group, Inc. (“we,” “us,” or “our”) does not share customer SMS opt-in information, including mobile phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. Text messaging originator opt-in data and consent records are kept strictly confidential.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name, email address, phone number, and physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for communication channels, including SMS and email

Non-Personal Information:

  • IP address, browser type, and device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

2. How We Use Your Information

We may use collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and payments
  • Respond to inquiries and service requests
  • Communicate with you regarding appointments, services, and updates
  • Send promotional or marketing communications where you have provided the appropriate consent
  • Enhance website functionality and user experience
  • Maintain website security and prevent fraud
  • Maintain records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into Boston Web Group, Inc.’s SMS messaging services, you agree to receive text messages related to our services, including customer support, appointment reminders, service updates, and other communications for which you have provided consent.

Opt-In & Consent

  • You will only receive SMS messages if you have expressly opted in or otherwise provided legally valid consent.
  • We maintain records of SMS opt-in actions and consent where applicable.
  • We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations.

Opt-Out Instructions

  • You may opt out of SMS communications at any time by replying STOP.
  • After opting out, you will receive a confirmation message, after which no further SMS messages will be sent unless you subsequently re-opt in.
  • Opt-out requests will be processed as promptly as reasonably practicable.

Message Frequency & Content

  • Message frequency varies based on your interactions with Boston Web Group, Inc.
  • Messages may relate to services you have requested, customer support, appointments, account information, or other communications for which you have provided consent.
  • Promotional messages will only be sent where the appropriate consent has been obtained.

Help & Support

Reply HELP for assistance or contact Boston Web Group, Inc. using the contact information provided in Section 10.

Carrier Information

  • Message and data rates may apply depending on your mobile carrier and plan.
  • Boston Web Group, Inc. is not responsible for delayed or undelivered messages caused by mobile carriers or network conditions.
  • SMS availability may vary by carrier and geographic location.

SMS Data Protection Statement

Boston Web Group, Inc. does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent records may be shared with service providers, subcontractors, SMS platforms, carriers, aggregators, or other vendors only when reasonably necessary to provide, operate, maintain, or support the text messaging services you have requested or consented to receive.

All other categories of data sharing described in this Privacy Policy expressly exclude SMS text messaging originator opt-in data and consent records.

4. Information Sharing & Disclosure

Boston Web Group, Inc. does not sell, rent, or trade your personal information.

We may share information with:

Service Providers

  • Third-party vendors that assist with our business operations, such as payment processing, hosting, analytics, customer relationship management, scheduling, and communications
  • SMS platforms, aggregators, carriers, and messaging providers solely as reasonably necessary to deliver text messages you have requested or consented to receive
  • Service providers that are contractually or otherwise legally obligated to maintain appropriate confidentiality and security measures

Legal Compliance

We may disclose information when reasonably necessary or required by law, legal process, court order, or valid law enforcement request, or when necessary to protect our rights, property, users, or the public.

Business Transfers

If Boston Web Group, Inc. is involved in a merger, acquisition, reorganization, financing, or sale of assets, personal information may be transferred as part of that transaction. Any such transfer will remain subject to applicable privacy protections and legal requirements.

SMS opt-in data and consent records will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • Encryption of sensitive information in transit and, where appropriate, at rest
  • Secure access controls and authentication mechanisms
  • Security monitoring, assessments, and software updates
  • Employee and contractor data-protection practices
  • Breach notification procedures as required by applicable law
  • Secure backup and disaster recovery procedures

No method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Boston Web Group, Inc. may use cookies and similar technologies to:

  • Analyze website traffic and usage
  • Understand how visitors interact with our website
  • Remember preferences
  • Improve website functionality and user experience
  • Measure the effectiveness of marketing and advertising activities

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

  • Access, update, or request deletion of your personal information
  • Opt out of marketing emails by using the unsubscribe mechanism provided in our emails
  • Opt out of SMS communications by replying STOP
  • Request information about how we collect and use your information
  • Withdraw consent for future communications where consent is the legal basis for processing
  • Submit a privacy-related complaint to an applicable regulatory or supervisory authority

To exercise applicable privacy rights, please contact Boston Web Group, Inc. using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications. Boston Web Group, Inc. is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

This Privacy Policy applies only to information collected by Boston Web Group, Inc. through our website, services, and other interactions covered by this policy.

9. Changes to This Privacy Policy

Boston Web Group, Inc. may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable laws.

The most current version will be published on our website and will include the applicable effective date. Where required by law, we will provide additional notice of material changes.

10. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact:

Boston Web Group, Inc.
Phone: (855) 355-7483
Email: pp@bostonwebgroup.com
Website: BostonWebGroup.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.